Food Import & Distribution · Hong Kong
Increasing Order Capacity Through Better Inventory & Logistics Control
Increasing Order Capacity Through Better Inventory & Logistics Control
Import and distribution operations managing overseas suppliers, incoming shipments, inventory, customer orders and local deliveries.
Operational Situation
As the business expanded, teams spent increasing amounts of time coordinating incoming stock, suppliers, customer orders and deliveries. One of the most basic questions became one of the most difficult: was the stock in the system the real stock. Staff frequently had to verify before confirming any customer order.
When a supplier was late, the business needed to know immediately which products and customers would be affected, but that answer had to be reconstructed across systems, spreadsheets and emails. Incoming stock had to be reconciled, customer orders checked against availability, shipment information chased, and reports rebuilt. When the operational information was wrong, the consequence reached the customer directly. As volumes grew, more time was spent checking information instead of moving orders.
Where Operational Leakage Occurred
- System stock required manual verification against operational reality.
- Supplier and shipment information tracked across email and spreadsheets.
- Customer orders monitored across multiple systems.
- Incoming stock and outstanding orders reconciled manually.
- Supplier delays manually traced to affected customer orders.
- Inventory discrepancies slowed order confirmation.
- Operational reports rebuilt manually.
- Customers and staff chased updates because information was fragmented.
STREVIO Solution
STREVIO connected inventory, purchasing, incoming shipments and customer orders into one operational view. Stock information and order requirements became easier to reconcile, and supplier and shipment exceptions were surfaced automatically. Teams could immediately see which customer orders were affected by unavailable or delayed stock instead of manually tracing the impact across several systems, recurring operational reporting became automated, and management gained the information needed to act before stock or shipment problems became customer problems.
Measurable Results
80% LESS
Manual operational reporting
50% FASTER
Inventory reconciliation and stock verification
30% MORE
Orders processed by the same operational team
LIVE VISIBILITY
Across inventory, suppliers, incoming shipments and customer orders
Business Impact
The company increased operational throughput without proportionally increasing administrative resources. Teams spent less time checking stock availability and chasing delivery updates. Potential supply and customer issues became visible earlier, and management focused on suppliers, inventory performance and customers instead of coordinating information between systems and people.